Social media plays a huge part in helping your business to build its presence online and subsequently the number of customers you have. To be effective, a social media strategy requires several tasks to be carried out on a regular basis. Rather than doing all these yourself, you should employ a digital agency, who can carry out the tasks for you.
A major benefit of employing an agency is that it will free up a huge amount of your time which you can use for other business tasks. Another is that the tasks will be carried out more effectively in the sense that the person or people the agency employs to undertake the tasks will have greater experience than you when doing them.
So what social media tasks should your digital agency be doing for you?
#1 Answer Questions From Followers
This should always be done in a timely manner. If your followers see that their questions are getting answered quickly it will create a very positive impression and make them more likely to recommend or share any posts.